For the last few weeks I’ve done a call-centre training course in the East end of Glasgow. I wasn’t impressed at first. The first week was a complete mess. We did nothing… except complete quizzes and puzzles and draw pictures of pigs that apparently explain our personalities… Rubbish. From the second week onwards it wasn’t quite so dull. Not only am I answering telephones (and rather well, I might add!) but I’ve also sort-of gained qualifications in health and safety, first aid, customer service and conflict resolution. I say sort-of because a) I don’t know if I’ve actually passed them (though I’m sure I have) and b) the certificates haven’t been sent to me yet.
That’s just grand, but answering phones is dull. Actually, what I really mean is the bit between answering the phones is dull. Talking to people, making sure the right messages are given to the right people, etc… is both easy and a little enjoyable (as long as the person on the other end isn’t rude, nasty, angry at nothing… you get the picture) but the time between calls almost kills me with boredom. Which is why I started to take things to do. It started in the first week where I actually got a lot of knitting done. I was finishing the jingle-bell-cube-things for a friend’s little boy, for his first birthday. I have no pictures of these… Rubbish!
However, I do have pictures of other stuff I’ve done!
This was the drawing I did of a bit of tree that I could see from the window across from my desk… Not bad considering I haven’t drawn much in about 12 years!
Flower I made from a post-it note and a pin.
Other flower I made from half a post-it note…
I also started doing a little cross-stitch during my lunch breaks and on the train home.
I’ve since started knitting on my lunch breaks. I also have a small puzzle book on my desk to do between calls (when I’m not looking at various news/arts websites, that is) Needless to say, I’ve not been bored since! Hooray!
T. M. Crafts. 